Redesigning and Testing DHA MedCard

DHA MedCard is an app for military members and veterans who need assistance picking up their prescriptions. One of the interesting design challenges with this project was that the primary user is not the patient. The primary user is a friend, family member, or caregiver who will be picking up the prescriptions on behalf of the patient. However, the information hosted in the app is entirely focused on the patient. This required careful consideration when it came to the language used in the app, as well as, profile creation.